MORRISMAN

We're a hybrid company that has expertise in operations management.

Our pillars are our strong team of doers, from the fields of design, finance, business and management.

Our Services

About Us

We’re a hybrid company that has expertise in operations management. Our pillars are our strong team of doers, from the fields of design, finance, business and management.

We are a collective supercompany on a mission to produce great work with genuine people. Living at the intersection of business, technology, management and creativity, we are determined to create ideas that challenge the status quo and positively propel companies to do better by unloading their work to us. We partner with design agencies, legal and financial firms, ambitious designers, marketers, and executives within companies of all shapes and sizes to inspire creativity and ignite passion in everyone around us.

We cater not only to the individual person or small business, but our professional team can handle international corporate business as well. Whether you are looking for office, legal or financial services, our company has plenty of expertise in each one of these, and in any combination of them and more. We want you to feel that all your business needs will receive the quality of care as if you were doing it yourself. We operate on focusing on the specific needs of our clients, as if they were all billion-dollar businesses.

Our proficiency includes personal and corporate taxation issues, property management, financial services, technology and marketing services , operations management and many corporate services that can help you run your business, even internationally. We have a presence in Mumbai and UAE, with associates working from across the globe.

We believe the key to mastering collaborative work is a whole lot of honesty between client and service provider. That’s the way we work here at The Morrisman. Our reliable, experienced team will become an extension of yours, and we’ll bring our flexible work approach with us. When it comes to clients, we commit. We’re more of a long-term partnership than short-term fling kind of agency, so that we can deliver our expertise and help you achieve long-term.

Along with being experts in our field, we pride ourselves on being an approachable and friendly team. Our longstanding client relationships are a result of successful product delivery as well as being able to have a good laugh with each other.

What We Do

Our services includes personal and corporate taxation issues, property management, financial services, technology and marketing services, operations management and many corporate services that can help you run your business, even internationally.

MANAGEMENT CONSULTANCY

  • OUTSOURCED OPERATIONS
  • MARKETING

BRAND MARKETING, TELEMARKETING, PERSONALISED MARKETING, PARTNER MARKETING, PUBLIC RELATIONS MARKETING, SOCIAL MEDIA MARKETING, AFFILIATE MARKETING

  • IT CONSULTATION AND DEVELOPMENT
  • TECHNICAL TRAINING AND SUPPORT SERVICES
  • SOCIAL MEDIA MANAGEMENT
  • FINANCIAL AND LEGAL SERVICES

OUTSOURCED OPERATIONS

With an outsourced operations team, huge efficiencies can be made in the critical wheel-turning parts of your business, like data processing, back-office support, administration, quality assurance and workflow planning – anything that’s not part of your core strategy.

We take care of the outsourcing operations for you and your teams to help you expand the capabilities and productivity of your business.

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MARKETING

We help clients make core transformations in marketing strategy and operations to power growth through digital advantage.

Digital marketing is no longer about merely adding online channels to the media mix; it is about integrating digital into all facets of marketing. Our global expertise—we have more than 50 dedicated digital marketing experts in more than 30 locations—across digital analytics, market research, technology, business design, and online strategy helps clients bring the full potential of digital marketing to bear on their business.

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IT CONSULTATION AND DEVELOPMENT

We help companies harness the benefits of digitization. There are several processes in an organisation that do not fit in the solution offered by off-the-shelf software.

We love simplifying these processes through our custom software. Our team understands your processes closely and develops software around it.

Our software is user-centric and easy to use. In other words, it can be used easily by a non-tech individual.

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TECHNICAL TRAINING AND SUPPORT SERVICES

With the latest technologies, enhancing customer experiences and providing a better solution is the primary requirement. Thanks to customers’ ever-evolving expectations, businesses nowadays are in need of running support operations round-the-clock. To get this task done with perfection, resources like stringent infrastructure, a large team of deft support agents, state-of-the-art technology like AI-based chatbot, IVR and IoT, etc. are instrumental to have.

Our customer support services range from planning, documentation, product feedback, and technical problem solving, installation, troubleshooting, maintenance, upgrading, etc.

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SOCIAL MEDIA MANAGEMENT

Social media marketing management is a branch of social media marketing (SMM) that covers planning, crafting and publishing content on social platforms. It involves regular social profile audits and audience research, which are essential to rolling out relevant content.

Here, we take a holistic approach to managing our clients’ social media accounts successfully. Our social media management company combines organic and paid solutions to deliver the most efficient and profitable results.

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FINANCIAL AND LEGAL SERVICES

Our commitment to deliver high-quality assurance services is the heart of what we do. We provide comprehensive audit and assurance services designed to deliver real value and underpin investor confidence.

Our experience in carrying out attest functions of large corporate entities and urge to understand the businesses of various industries where we carry out such functions, provides us with an edge in delivering quality services. This enables the stakeholders to have confidence in us.

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Careers

Join one of the fastest-growing rocket ships in the business.

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Contact Us

Feel free to reach out to us in case of any queries

Email Us

hello@morrisman.com

Call Us

‭+91 913 717 0014

Visit Us

A/1501 Millennium Court CHS, Oshiwara New Link Road, Andheri West, Mumbai 400102

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OUTSOURCED OPERATIONS

With an outsourced operations team, huge efficiencies can be made in the critical wheel-turning parts of your business, like data processing, back-office support, administration, quality assurance and workflow planning – anything that’s not part of your core strategy.

What’s more, outsourcing a specialised operations team can expand the capabilities and productivity of your business. Currently, there are huge changes sweeping the operations management industry. Issues such as shrinking product lifecycles, the outsourcing of labour, the requirements of environmentally sustainable business practices and the rapid digitization of almost every aspect of our working lives have revolutionised business operations. For many companies, outsourcing in operations management gives them a stronger operations team, which allows them to stay competitive in a fast-changing business climate.

What can an outsourced operations team do?

Operations teams are typically highly specialised and differ according to the needs of the organisation. They streamline processes, identify issues and opportunities for improvement and respond to very particular business needs. They’re something like a cross between a butler, a personal trainer and a quality inspector – or even better, a team comprising all three.

Ops teams do everything from identifying log jams in the supply chain, evaluating developments in technology and isolating poorly performing products, to ensuring legal compliance and certification, processing data and analysing risk. They can get involved in forecasting, developing metrics and KPIs, and ticking the boxes needed for reporting and accountability. As they say, if you want the numbers, ask the operations team.

Which operations teams can be outsourced?

Your outsourced operations team is most useful when it’s moulded to your company’s needs. Here are some examples of the specialists you might include on your team:

Operations specialists

These specialists manage workflow and optimise daily activities. They match up customer needs with business processes and streamline processes. The two watch words for operations professionals are efficiency and effectiveness – and that’s what you can expect this team to deliver. These specialists can be known as:

  • Senior Operations Manager
  • Operations Manager
  • Assistant Operations Manager.
Administration Specialists

Job No 1 for these professionals is often to support the management team. They may handle communication, clerical support, event coordination, document management and many other duties. They go by titles like:

  • Administration Manager
  • Administration Officer
  • Administrative Assistants.
Workflow Planning Specialists

Often the bridge between onshore and offshore employees, the workflow planning specialist makes sure everyone is on the same page and that work has been received, assigned, tracked, completed and evaluated.

  • Workflow Planning Specialist
  • Workflow Planning Assistants

In addition, organisations commonly structure their operations team to include teams or representatives from any of the following

  • Contact Centre Team
  • Data Processing Team
  • Information Technology Team
  • Finance & Accounting Team.

Marketing

Digital Marketing

We help clients make core transformations in marketing strategy and operations to power growth through digital advantage.

Digital marketing is no longer about merely adding online channels to the media mix; it is about integrating digital into all facets of marketing. Our global expertise—we have more than 50 dedicated digital marketing experts in more than 30 locations—across digital analytics, market research, technology, business design, and online strategy helps clients bring the full potential of digital marketing to bear on their business.

What we do

Digital marketing engagements are typically multifaceted, solving for specific digital marketing challenges while building ongoing client capabilities. In addition to defining new roles and responsibilities and helping develop employees’ skills, we address technology infrastructure issues and identify potential partners. We work with clients primarily in three core areas:

  • Harnessing digital marketing to transform business effectiveness. We help clients drive higher sales productivity and other performance gains through digital marketing. This shift involves mastering multichannel to generate distinctive and practical insights from digital sources as a starting point for clients to develop new contact strategies, streamline planning and execution processes, and upgrade internal capabilities.
  • Optimising the customer experience across channels. We work with clients to integrate the flow of the customer experience across channels (e.g., face-to-face, telephone), opening up new lead sources, supporting sales for smaller-value transactions, and creating new models for service. We continuously provide new and practical perspectives on the evolving Customer Decision Journey, and work with clients to make the deep, transformational changes needed to support new strategies and capability demands.
  • Developing and helping implement new growth models. We design appropriate business models and map development pathways for new opportunities by combining insights from digital with an integrated customer experience approach. These new sources of growth can be new products and services or new forms of media that better engage and convert existing online visitors. We also design radically new customer experiences that drive more demand for our clients’ existing offerings.

IT CONSULTATION AND DEVELOPMENT

We help companies harness the benefits of digitization. There are several processes in an organisation that do not fit in the solution offered by off-the-shelf software.

We love simplifying these processes through our custom software. Our team understands your processes closely and develops software around it.

Our software is user-centric and easy to use. In other words, it can be used easily by a non-tech individual.

Why choose us?

In this paragraph, we will list out pointers that make us your preferred IT Development company.

  • Experienced partners and account managers
  • A passionate team of 35+ developers, partners & agencies
  • Champions in cutting-edge technologies
  • Stunning user experience designing
  • Amazing support & maintenance

Our IT Consulting Services

Goal: to improve your business efficiency by planning, prioritising and guiding your digital transformation initiatives.

  • Digital customer experience: ecommerce, immersive digital experience, digitization of in-store experience.
  • Digital supply chain: demand forecasting, e-procurement, inventory and multi-channel order management.
  • Digital customer service: multi-channel service desk, remote servicing, AI-powered chatbots.
  • Industry 4.0: production optimization, preventive maintenance, digital twins, quality control.
  • Healthcare digitization: telemedicine, remote health monitoring, digital patient engagement, medical image analysis.
  • Digital work environment: daily workflow automation, team collaboration, remote work, e-learning
Cloud computing

Optimized cost of IT infrastructure maintenance, on-demand resource scalability, data security. Quick cloud app deployment and smooth app migration to the cloud.

Cybersecurity

Immunity of your IT environment and assets to outsider and insider cyber threats.

Machine learning

Pre-trained ML models for natural language processing, root cause analysis, data-based forecasting, predictive maintenance, operations’ optimization, and more.

Artificial intelligence

Context-based personalization, computer vision, speech recognition, predictive analytics, robotic process automation, and more.

Data science

Advanced solutions for sophisticated data analytics tasks: operational intelligence, facial recognition, ecommerce personalization, to name a few.

Blockchain

Solutions for transparent supply chain management, financial data recording, NFT trading, cryptocurrency mining, clinical trial tracking, and more.

IoT

Solutions for preventive machinery maintenance, optimization of energy consumption, environmental monitoring, remote medical diagnostics and treatment, smart factories, and more.

Virtual reality

Simulated virtual environments for professional, training and entertainment goals.

Augmented reality

Integrating virtual objects into real-world environments. Used extensively for marketing and educational purposes.

Computer vision

Analyzing and deriving meaning from visual data. Used for facial and emotion recognition, computer-aided diagnostics, damage assessment, and more.

TECHNICAL TRAINING AND SUPPORT SERVICES

For businesses, every single customer matters, as the foremost factor that decides how well your business will progress is a strong customer base.

With every new customer, your position in the market strengthens. Ergo, businesses involved in cut-throat competition need to secure their customer acquisition and retention processes through adequate strategies of online reputation management services.

Besides acquiring new customers, retaining old ones is central to the business’s perspective. Loyal customers have always been a major factor on which the stability of any company relies profoundly.

With the latest technologies, enhancing customer experiences and providing a better solution is the primary requirement. Thanks to customers’ ever-evolving expectations, businesses nowadays are in need of running support operations round-the-clock. To get this task done with perfection, resources like stringent infrastructure, a large team of deft support agents, state-of-the-art technology like AI-based chatbot, IVR and IoT, etc. are instrumental to have. Our customer support services range from planning, documentation, product feedback, and technical problem solving, installation, troubleshooting, maintenance, upgrading, etc.

We always make sure our clients never have to settle for less with our enriched customer service support system.

  • Inbound Call Centre
  • Outbound Call Centre
  • Telemarketing
  • Lead Generation
  • Customer Support
  • Virtual Assistant
  • Monitoring Support
  • Call Center Consulting
  • Super-Agent
  • Outsource Services
  • Call Centre Services
  • Customer Support Services
  • Chat Support Services

CHAT SUPPORT SERVICES

Drive revenue, boost sales, and take your customer support game to the next level with our chat services for businesses! To take advantage of our round-the clock services, contact us now!

Are you struggling to provide your customers with personalised customer support? Outsourcing chat support services to us gives you ample time to concentrate on your core activities. We enable you to save marketing costs, increase sales and conversions, and build a long-term relationship with your customers.

Being a leading live chat outsourcing company in India, we offer cost-effective online customer support chat services. We have a clientele of 18,000+ companies across timelines. Our comprehensive support provides personalised customer service for various technical as well as non-technical products and services.

What is Live Chat Support?

Customer support chat service is one of the best ways to offer personalised customer support. It is an effective two-way communication system that can be utilised as an interactive customer support tool. Live chat is an effective marketing aid that converts browsers into buyers.

In comparison with live phone support, live chat support is more affordable. At O2I, we specialise in providing the best-in-class video chat customer services at cost-effective prices.

How does Offshore Live Chat Support Work?

Online chat support is pre-configured and easy to install. It does not require any additional modules or add-ons. It uses functionalities available in any modern browser by default. When a visitor requires assistance of any kind, they simply just click on the “click-to-chat” button on your website. This will initiate a live chat session with customer care executives who can provide real-time answers to customer queries. They can also cross-sell and up-sell your products and services in the process.

Why Provide Live Chat Support Services?

Choosing to install live chat support services on your website can give you several benefits –

  • Helping customers complete orders through text chat
  • Real-time assistance in page-pushing capabilities for website visitors
  • Effective closing of e-commerce sales by assisting customers in checking out the contents of their shopping cart
  • Opportunity for instant sales through cross-selling of products
  • Increasing customer loyalty by providing answers to customer queries in real-time
  • Ability to collect real-time data about your website traffic, visitor information, and navigational path

SOCIAL MEDIA MANAGEMENT

As social media evolves, market players maintain each channel’s core purpose: the trifecta of connection, communication and community. Data shows that 57 percent of consumers will follow a brand’s social page to learn about new products or services. It’s why brands should make sure they’re posting content that satisfies connection and engages in communication while building community – instead of posting promotions for users without any thought.

Enter social media management. Sometimes called social media marketing management, it is a branch of social media marketing (SMM) that covers planning, crafting and publishing content on social platforms. It involves regular social profile audits and audience research, which are essential to rolling out relevant content.

Here, we take a holistic approach to managing our clients’ social media accounts successfully. Our social media management company combines organic and paid solutions to deliver the most efficient and profitable results.

Integrated Processes for Maximum Impact

Social media marketing entails more integrated processes to ensure an interconnectedness between your customer, your content and your company. Simply sharing links to your content or web pages on your social channels are not enough if you hope to achieve results for your social media activities.

Aside from fully understanding and learning the social media management definition by heart, you should master its major processes, too. This will assist you in better understanding how to leverage social media marketing to gain a competitive advantage and effectively bolster your entire marketing strategy.

Here’s what your social media management game plan must include:

  • Strategy Creation: the map or plan containing your social media goals, steps to achieve them, a corresponding timeline and metrics to track progress
  • The social media management definition isn’t complete without a mention of strategy. It’s the master plan, and it helps you visualise what business social media management looks like for you. Some major factors to consider are which platforms to capitalise on, who your audience is, what types of content to produce, what key performance indicators (KPIs) to measure and which social media management software to use.
  • Inbound Engagement Monitoring: the process of responding to comments, questions and interactions with all social media content and profiles and continuing conversation initiated by fans
  • Studies show that an average of two-thirds of consumers desire a connection with brands. It makes sense, then, to strive to facilitate two-way communication every chance you get. This is true for all of your social platforms, even when you’re deploying Instagram management services or exploring TikTok management solutions using mostly video content.
  • Analytics Monitoring: the gathering and checking of data against metrics to ensure the accomplishment of results
  • Let data drive your corporate, multi-location business or franchise social media management campaigns. You can monitor important metrics on your chosen platforms, such as engagement metrics (likes, shares and comments), impressions and click-through rates (for targeted social ads).

Why Businesses Need Social Media Management?

Online Solutions That Make Your Brand Stand Out

CREATE YOUR FOOLPROOF SOCIAL MEDIA GAMEPLAY

Business owners and marketers know that social media is an important part of any digital strategy. As such, social media is often tackled at the launch of a business or brand.

But when you dive into social media marketing, it immediately becomes apparent there are several elements to navigate and implement if you hope to succeed across social platforms.

Consider how social media management for small businesses alone requires you to create an overarching strategy, post and schedule high-quality content, respond to customer comments, engage with users and set up paid advertising campaigns.

It begs for its own budget, tools and even a team of strategists and specialists!

Balancing all these moving parts is what social media management is about.

For many businesses, giving up the resources required to carry out fullscope Facebook or LinkedIn management services in-house is a tall ask. The additional costs of, for instance, YouTube management or Pinterest management services are likely not even a consideration. Social media management of each of these platforms requires bandwidth many businesses simply don’t have.

Enjoying the Benefits – Minus the Burden

While it’s crucial for business owners and marketers to understand the true effort and cost involved in social media marketing, they should also be aware of the incredible benefits a well-rounded strategy can bring. If you want these benefits at a fraction of the cost, consider how a social media management agency is uniquely positioned to support you.

When social media management is brought in-house, it rarely gets the attention it deserves and the strategic input it needs to be successful.

Why waste your chance to raise brand awareness, generate leads and garner sales by trying to do it alone and falling short?

The Smart Choice Is To Invest in a Skilled Outsourced Team

You stand to benefit from employing an expert social team with experience and success in deploying the social campaigns and strategies your business needs.

Many professionals prefer to rely on software and tools to get the job done. However, the best social media management tools certainly help streamline your processes. We provide you with an experienced social media and content marketer who can align their efforts with your holistic marketing strategy and deliver content that speaks directly to your target audience, driving reach and engagement.

As a leader among social media management companies, we exist to deliver an all-encompassing social marketing service to all types of businesses.

How the Best Social Media Marketers Achieve Their Clients’ Goals:

  • Your content is tailored to the needs and preferences of your target audience.
  • You never miss an opportunity to respond to questions or continue conversations initiated by customers or fans.
  • Your social media management budget is well-appropriated and prudently managed.
  • Your social media management service package can be divided into organic and paid social, depending on your priorities.
  • Nuances can be applied while keeping multi-channel efforts unified.

FINANCIAL AND LEGAL SERVICES

Audit & Assurance

Our commitment to deliver high-quality assurance services is the heart of what we do. We provide comprehensive audit and assurance services designed to deliver real value and underpin investor confidence.

Our experience in carrying out attest functions of large corporate entities and urge to understand the businesses of various industries where we carry out such functions, provides us with an edge in delivering quality services. This enables the stakeholders to have confidence in us.

The importance of auditors as a vital link in the financial reporting chain and their role as trusted advisors has increased manifold in the present era of institutional investors taking centre stage & the ever changing technology landscape.

Corporate Law

We ensure that your organisation is fully compliant with the applicable Corporate Laws but can also make your organisation work in sync with the ever-evolving regulatory framework, so that we are prepared to take on such challenges head-on.

  • Annual Compliance
  • Modification in Entities
  • Conversion of Entities
  • Closing a Business

Accounting & Support

We provide solutions to startups looking to outsource their complete finance and accounting functions to specialised firms to bring cost optimization. Outsourcing your books to us will help you focus on your core business issues.

Our services include:

  • Accounting
  • Preparing financial statements
  • Auditing
  • Completing tax returns
  • Acting as the link between the tax authorities and the client

As each jurisdiction has its own rules on accounting and the timeframe for submitting tax returns, we will contact you at the right time to ask you to provide us with the necessary documents to draw up the accounts.

These will generally include:

  • Company bank statements
  • Contracts
  • Lease contract
  • Purchase receipts/sales invoices
  • Loan documents